What is the delivery time?
What is your return policy?
Do you
offer wholesale prices?
How
realistic are the images on your web site?
How
durable are your accessories?
How is an accessory's length
measured?
What should I do if I need repair
later on?
How can
the accessories be cleaned?
Orders are shipped via USPS Priority Mail.
Please allow 3 days for your items to be handmade and 5 days for your order to
arrive.
You can send the item back for a return or exchange within 7 days of receipt. Please note that there will be an additional shipping fee charged for exchanges.
Yes we do. Find out more about
wholesale.
The accessories
displayed are slightly smaller (about 75%) of the actual size. The real
colors have more depth than shown on the web. Generally, customers have
told us that our accessories look better in real life than on the site.
Our accessories are suitable for all-day wear.
However, common sense dictates to remove them during activities which
may cause damage.
An accessory is measured in inches from end to end, excluding the finding
(reel, clip, ends, ring, clasp).
It may happen that you will need
a repair. A local bead store can help. Alternatively,
contact us
and we will do our best to help. Please note that there will be an additional shipping fee charged for repairs.
A simple glass-cleaning cloth can be used to shine your
beaded jewelry. Brush the beads gently. Never use chemical cleaners or
shiners. Do not scrub, soak, or aggressively wash your
accessory.
If we haven't answered your question please contact us.
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